"Guilt is adaptive and helpful—it's holding something we've done up against our values and feeling discomfort. Guilt: I did something bad. Shame: I am bad.""内疚是有适应性、有帮助的——它把我们做过的事对照价值观，并产生不适感。内疚：我做了件坏事。羞耻：我是个坏人。"— Brené Brown,《Daring Greatly》Ch.3
Brené Brown,《Daring Greatly》（Ch. 3 "Understanding and Combating Shame"）— 内疚 vs 羞耻区分的奠基论述。 Brené Brown,《I Thought It Was Just Me》— "shame resilience" 四要素的更系统版本。
PRINCIPLE 02
公开失败后的重建：你的叙事，而不是失败本身，定声誉
After a Public Failure, You Own the Narrative
"By far the most difficult skill I learned as CEO was the ability to manage my own psychology.""作为 CEO 我学到的最难的技能，远超其他的，是管理自己心理的能力。"— Ben Horowitz,《The Hard Thing About Hard Things》Ch.6
"A failure résumé forces you to reflect on—and to own—the biggest risks you've taken and what each one taught you. It makes your setbacks productive.""一份失败简历逼你回看、并认领你冒过的最大的险，以及每一次教会了你什么。它让你的挫折产生价值。"— Tina Seelig,《What I Wish I Knew When I Was 20》Ch.5
Tina Seelig,《What I Wish I Knew When I Was 20》— 斯坦福"失败简历（failure résumé）"练习的出处。 Melanie Stefan,《Nature》468, 467 (2010) 提出此概念；普林斯顿教授 Johannes Haushofer (2016) 公开自己的"CV of Failures"后引爆讨论——证明满纸被拒是常态。
PRINCIPLE 04
复原的真实时间线：既不满血，也不末日
The Honest Timeline of Recovery — The Three P’s
"Three P's can stunt recovery: personalization—the belief that we are at fault; pervasiveness—the belief that an event will affect all areas of our life; and permanence—the belief that the aftermath will last forever.""三个 P 会阻碍复原：个人化——认为都是自己的错；普遍化——认为这件事会波及生活的所有方面；永久化——认为这后果会永远持续。"— Sheryl Sandberg & Adam Grant,《Option B》Ch.1（援引 Martin Seligman）
Sheryl Sandberg & Adam Grant,《Option B》（Ch. 1）— 三个 P 与复原力的实操化。 Martin Seligman,《Learned Optimism》— 三个 P（解释风格）的研究源头。 Daniel Gilbert,《Stumbling on Happiness》— "impact bias"：我们系统性高估负面事件影响自己的时长。